These Terms & Conditions (“Terms”) govern your use of the website and services provided by Peach Hugs (“we”, “us”, “our”). By accessing or using our website or making a purchase from our online store, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services or place an order with us.
1. General Information
is a clothing brand that sells hoodies, pants, and other apparel. The website and services are operated by Houzoftags, a company based at Gurugram Harayana
- Contact Details:
- Email: care@houzoftags.com
- Phone: +919871760121
- Address: Gurgram Haryana
2. Account Registration
To make a purchase on our website, you may be required to create an account. By registering, you agree to:
- Provide accurate and complete information.
- Keep your account details, including your password, confidential and secure.
- Notify us immediately of any unauthorized use of your account.
You are responsible for all activities that occur under your account.
3. Product Information and Availability
We make every effort to display products on our website as accurately as possible. However, we do not guarantee that the colors, descriptions, or other content are completely accurate. All products are subject to availability. If an item is out of stock or unavailable, we will notify you and offer alternatives, if applicable.
4. Orders and Payment
By placing an order with us, you are making an offer to purchase goods, which we may accept or reject. The order process includes the following steps:
- Order Confirmation: After placing an order, you will receive an order confirmation email with details of the items and total cost.
- Payment: All payments must be made through the available payment methods on the website. We accept [list accepted payment methods: credit/debit cards, UPI, net banking, etc.].
- Order Processing: Once payment is received and processed, we will begin preparing your order for shipping. You will receive a shipping confirmation email once the order is dispatched.
We reserve the right to refuse or cancel orders at our discretion, including but not limited to cases of pricing errors, fraud, or inventory issues.
5. Shipping and Delivery
- Shipping Policy: We offer shipping within [country/region], with delivery times depending on your location and the selected shipping method.
- Delivery Time: The estimated delivery time will be provided to you at the time of checkout. However, please note that delivery times are only estimates and may vary.
- Shipping Costs: Shipping charges will be calculated at checkout and are based on the size, weight, and destination of the order.
- Order Tracking: Once your order has been shipped, you will receive a tracking number to track your delivery.
6. Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a [X]-day return/exchange policy, subject to the following conditions:
- Items must be unused, unwashed, and in their original condition with tags attached.
- Returns and exchanges must be requested within [X] days of receiving your order.
- Certain items (e.g., sale items or intimate wear) may not be eligible for return or exchange. Please check our return policy page for full details.
- You are responsible for return shipping costs unless the product is defective or incorrect.
Please contact us at care@houzoftags.com for return or exchange instructions.
7. Pricing and Discounts
- All prices listed on the website are in [currency] and may be subject to change without prior notice.
- We may offer discounts, promotions, or special offers from time to time. Discounts cannot be applied after the purchase has been completed.
- We are not responsible for typographical errors in pricing or product descriptions.
8. Intellectual Property
All content on the website, including logos, trademarks, product images, text, and graphics, are the property of Peach Hugs or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.
9. User Conduct
When using our website, you agree to not:
- Engage in any activity that may harm or disrupt our website or its functionality.
- Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
- Violate any applicable laws or regulations in connection with your use of the website.
We reserve the right to suspend or terminate your access to the website if we believe you have violated these Terms.
10. Limitation of Liability
To the maximum extent permitted by law, Peach Hugs is not liable for any indirect, incidental, special, or consequential damages resulting from the use of our website or products, including but not limited to lost profits or data. Our total liability to you for any claim related to the website or our products will be limited to the amount you paid for the products in question.
11. Privacy and Data Protection
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our website, you consent to the practices outlined in the Privacy Policy.
12. Changes to Terms & Conditions
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will be posted on this page with an updated “Effective Date”. You are encouraged to review these Terms periodically for any updates. Continued use of the website after any changes constitutes your acceptance of the new Terms.
13. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of [Country]. Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in [City, Country], in accordance with the rules of [Arbitration Body].
14. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
- Email: care@houzoftags.com
- Phone: +919871760121
- Address: Gurgram Haryana